Question 1. What kind of clothing should I pack? Planning what to wear on your cruise holiday is easy if you keep in mind three types of clothing: casual day wear; conservative resort wear for sightseeing or shopping and eveningwear. The number of casual, informal and formal nights on the cruise will vary by cruise duration. Here are a few general tips: We recommend low-heeled, comfortable shoes for walking around the ship during the day; pack a couple of swimsuits so you'll always have a dry one; ashore you will need comfortable walking shoes, as well as a hat and sunscreen. When visiting museum, temples, mosques and churches it is appropriate (and in many cases mandatory) to dress conservatively. Women should wear trousers or skirt that cover the knees, sleeveless tops and shorts are not permitted. If your cruise takes you to Alaska, or Northern Europe, we suggest you also pack a jacket and a couple of sweaters. For eveningwear allow for: Casual: Sports shirt and trousers for men, trousers and top or skirt and blouse for women. Informal: Dress or trousers suit for women; sport jackets / blazers Formal: Cocktail or evening dress for women; suit and tie and tuxedo for men. Question 2. What does the Ship's Purser do? Available 24 hours a day at the Purser's Desk, will act as your banker, postmaster, information source, authority on customs and immigration and safety deposit box trustee. Question 3. What about special occasions? Please contact you local travel agent for full details of the "extras" available for special occasions. Please note, all such " extras" cannot be requested less than six weeks before departure. Question 4. When should I schedule my flight home? Make sure you allow sufficient time. Give yourself several hours between the time you get off the ship and the time you need to board you flight home. Question 5. How do I pay for on board purchases? The currency on board id US$. All ships operate on a "cash-free" system called Super Charge. A Super Charge account will be set up for you on board. The accounts will need to be validated with an acceptable credit to charge card* to which your Super Charge will be automatically billed. An itemized statement of your account will be delivered to your cabin fir checking at the end of your cruise. If you do not have a credit card you may open your on board Super Charge account on a cash basis, simply by leaving a cash deposit or traveler cheques at the Purser's Desk. Personal cheques and sterling are not accepted. Ashore, most credit cards are accepted. In addition, you should ensure that you have small denominations of local currency for incidental expenses. US$ travelers cheques in small amounts may be cashed at the Purser's desk. Some facilities such as the Casino are not chargeable to your account and cash must be used. On board cash machines are available on all ships (a $ 5.00 transaction fee will be levied for this service). * At the time of printing the following credit cards are accepted: VISA, Master Card, Discover optima, Diner's Club and American Express. Question 6. What about Family Facilities? We welcome families on all our ships. Complimentary, organized activities are available on board for children. Details and programmed times are available. We respectfully ask the parents not to allow their children to play uncontrolled on the deck, in the lounges or on the dance floors, especially during the evenings. Children are not permitted in certain areas of the ship. Cots are available for babies, but please note that these will limit the floor space available in your cabin. Baby-sitting child minding (at the applicable hourly rate) can usually be arranged provided cruise staffs are available to provide this service. The minimum age for in-cabin baby-sitting is 12 months. All children participating in children in children's programmes must be toilet trained. Young Children in nappies/pull ups may not use pools/whirlpools. A small charge may be made for some children's activities On Board Age Guide Facility Age Policy Ice Skating Rink Children of all ages Solarium Ages 16 and over Adventure Ocean Facilities Ages 3 – 17 Theatre Under 16 must be accompanied by a parent / guardian Bingo / Horseracing Under 21 must be accompanied by a parent / guardian Shipshape Center  (Gym) Ages 16 and over Shipshape Center (Spa) Ages 18 and over Adult night Club and Disco Ages 18 and over Bars Ages 18 and over Question 7. When and where can I dine on board? There are two seating for meals in the dinning rooms. If you have a preference, you should make this known at the time of booking. Please note that dining times and seating requests cannot be guaranteed, but every effort will be made to meet your request. The normal times for meals in the dining room are as follows although these may alter depending on the itinerary.   EARLY SEATING LATE SEATING Breakfast 07: 30 08:45 Luncheon 12:00 13:30 Dinner 18:15 19:00* 20:30 21:30* * Splendour of the seas Barcelona and Venice Sailing. If you wish to be more flexible and in casual dress, breakfast, launch and dinner are also served in alternative locations. Please check your Daily Programme for times and locations. Special morning meals include continental breakfast served on request in your cabin between 07:30 AM and 10:00 AM. A Room Service menu is available 24 hours a day. Guests in suites can requests a full menu for each meal to be served in their suite. A cover charge is applicable in the Portifino Restaurants and Chops Grill. Question 8. What happens if I am ill on board ship? There is a medical center on board, which is usually staffed by a fully qualified doctor and at least one nurse. However, there is a charge for all medical services and adequate medical insurance is recommended. The medical center provides complimentary motion sickness tablets if required. Question 9. How do I find out about shore Excursions / Explorations? To get the most enjoyment out of your visit to a port of call, we recommend you select one of our shore excursions, which have been planned by our travel experts and are recommended by the authorities for the particular ports. A booklet giving details of the available excursions, applicable to your cruise itinerary will be included in your documentation. Prices vary for each excursion. The staff at the Shore Excursions / Explorations Desk will be happy to provide you with information and book your shore excursions. The cost will be charged to your Super Charge Account. Some shore excursions are subjected to minimum number and may be cancelled if requirements are not met. Proof of certification is required for all scuba tours.
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